Master of Health Administration Competencies

Population health and health status

  • Create a health status profile of a population in a market area using available data sources
  • Create a profile of health disparities for a population in a market service area
  • Analyze interactions between the subsystems of a health system using a systems framework
  • Use epidemiological principles to assess the disease burden in a population
  • Describe the impact of health knowledge, risk behaviors and lifestyle on health status

Health Policy formulation, implementation & evaluation

  • Describe the formulation, implementation and evaluation components of the policy development process
  • Analyze the influence of major internal and external stakeholders of a healthcare organization
  • Evaluate strategies to achieve strategic collaborations with internal and external stakeholders
  • Assess the social,  economic,  political and ethical impact of a health policy

Organizational development/ organizational behavior theory and application

  • Discuss key organizational behavior theories, challenges and strategies in a healthcare organization
  • Formulate a motivation strategy for a healthcare organization

Management and Structural Analysis of healthcare organizations, including evaluation, and redesign

  • Describe the basic management functions and processes in a health care organization
  • Describe the various types of healthcare organizations involved in the delivery, financing and regulation of healthcare services
  • Discuss key management issues and approaches to designing and restructuring a healthcare organization
  • Assess the performance of a healthcare organization

Operations assessment and improvement

  • Use qualitative and quantitative tools to define clinical and administrative operational problems
  • Apply decision tools to implement solutions to clinical and administrative operational problems

Management of human resources and health professionals

  • Discuss the major human resources legal,  regulatory and ethical issues associated with  hiring, employing and terminating employees
  • Create a human resource audit, including job analysis, recruitment, selection, compensation and benefits, labor relations, and training and development with recommendations for improving a healthcare organization

Information systems management and assessment

  • Describe the components of an information system for a healthcare organization
  • Describe the features and benefits of an electronic health records system
  • Discuss the security and confidentiality of a health information system
  • Plan the purchase and implementation of an IT system for a healthcare organization

Legal Principles development, application, and assessment

  • Discuss the requirements and impact of regulations such as HIPAA, Stark and antitrust laws on the operation of a healthcare organization
  • Discuss the legal issues of negligence, liability, tort, malpractice and contracts applied to the management of a healthcare organization.
  • Discuss the fiduciary and compliance responsibilities of a governing Board

Governance-structures, roles, responsibilities, and alignment to leadership

  • Describe the structure and roles of governing boards in health care organizations
  • Describe the roles of a CEO in a healthcare organization
  • Analyze the executive structure of a healthcare organization in the context of its mission, vision and strategies.

Leadership-visioning, change management, and team development

  • Articulate a personal philosophy and approach to leadership
  • Assess the performance of a leader of a health care organization or system
  • Construct a mission, vision and set of goals for a healthcare organization
  • Assess methods to achieve effective organizational change in a healthcare organization
  • Explain the effective composition, development and performance of teams in a healthcare organization

Written, Verbal and Interpersonal Communications Skills

  • Demonstrate the ability to construct a well written paper defining a management or policy approach
  • Demonstrate the ability to construct and present an electronic media supported oral presentation on a health related topic
  • Apply effective listening skills
  • Demonstrate cultural sensitivity in all communications
  • Describe a process to achieve a win-win negotiation

Statistical application and analysis

  • Use basic statistical methods to evaluate patterns and trends in a data set for a healthcare organization
  • Use computer based statistical packages to analyze a data set for a healthcare organization
  • Demonstrate the application of appropriate statistical tools and interpretation of results
  • Constructing and managing databases

Economic analysis and application to business decision making

  • Describe applications of economic concepts such as supply, demand, elasticity, efficiency,  productivity and economies of scale to the management of healthcare organizations
  • Describe the economic  interactions between cost, access and quality in a healthcare delivery system
  • Describe the impact of health insurance on demand for health services
  • Apply cost benefit analysis

Market analysis, research and assessment

  • Construct a market assessment of competitive market share and strategic positions using available data sources
  • Develop a marketing plan

Financial analysis and management

  • Analyze the financial performance of a healthcare organization based on an assessment of their financial statements
  • Utilize strategic financial planning methodologies  for a healthcare organization
  • Understand the time value of money, how it impacts the risk-return tradeoff, and its role in investment decisions and capital budgeting.
  • Understand the budgeting process, develop an operating budget and evaluate variances

Business and clinical ethical decision making

  • Understand ethical principles in the management of a healthcare organization
  • Apply ethical principles to an ethical dilemma in a healthcare organization

Strategy formulation and implementation

  • Analyze the relevant health and medical environment for a health care organization including competitor analysis and internal organizational analysis
  • Discuss business strategies and methods to select alternatives
  • Develop a business plan

Quality assessment for patient care improvement

  • Assess the clinical  and service performance of a health care organization using a common set of publicly collected and reported indicators
  • Discuss a quality improvement strategy using available quality improvement tools

Professional skills development

  • Understand the components of a career and skills development plan
  • Understand the ethical requirements of a healthcare professional association

Critical thinking and problem solving skills in applied experiential settings

  • Assess interactions and relationships creating a problem or opportunity
  • Ask targeted questions about the problem or opportunity
  • Create and evaluate alternative strategies to solve a problem or achieve an opportunity

Integrative experience

  • Create a business plan for a new product or service for a healthcare organization
  • Participate in a summer residency or Healthcare Management experience

Team Based Activities

  • Assess the roles and functions of team members
  • Assess the performance of team members
  • Apply team improvement strategies