The Competency Model of the Masters in Health Administration at the University of Arkansas for Medical Sciences consists of twenty-two competencies distributed across five domains. It is the result of an extensive consideration of the competency models used by highly-ranked CAHME-Accredited programs and input from our MHA Advisory Board, alumni and faculty.
Domain I – Leadership, Professionalism, and Ethics
(1.1) Explain ethics and sound professional practice.
(1.2) Assess individual strengths and weaknesses and engage in self-reflection to improve emotional intelligence.
(1.3) Characterize how leaders develop a compelling vision that fosters and sustains shared commitment to organizational goals.
(1.4) Lead team activities that demonstrate collaborative group effort and effective group processes, including the ability to hold team members accountable individually and collectively.
Domain 2 – Communications and Relationships
(2.1) Write, speak and present in a clear, logical, and grammatically correct manner.
(2.2) Establish, build, and sustain professional contacts for the purpose of building networks of people with similar goals and interests.
(2.3) Work effectively with others and respect their differences in culture, race, gender, age, and experience.
Domain 3 – Management and Strategy
(3.1) Compare the internal and external factors (e.g., business, demographic, cultural, political, and that influence decisions and develop strategies that consider these factors to improve making for an organization.
(3.2) Explain best practices in human resource management to enhance individual and organizational performance, sustain workforce development, and motivate staff to achieve organizational objectives.
(3.3) Evaluate the formal and informal decision-making structures and power relationships in organizations, including the ability to identify key decision-makers and the individuals who can influence them.
(3.4) Explain the purpose and functions of healthcare administrative and clinical information and how decisions are made for adoption and implementation.
Domain 4 – Measurement and Analysis
(4.1) Explain basic healthcare financial management, including budgeting, reporting, forecasting, revenue cycle and current accounts management.
(4.2) Apply healthcare financial management tools to assess and improve an organization’s financial condition, operational performance, and capital planning for long-term financial viability.
(4.3) Evaluate clinical and organizational performance using statistical and operations management techniques and procedures.
(4.4) Apply health economic principles to the analysis of pricing, service demand, and risk.
(4.5) Demonstrate analytical thinking and a logical approach to problem solving.
Domain 5 – Knowledge of the Healthcare Environment
(5.1) Assess the effect of laws, regulations and related health policy on providers, organizations, payers, and populations.
(5.2) Explain the principles of population health and how community health is assessed, evaluated and improved.