Leadership, Professionalism, and Ethics
- Explain ethics and sound professional practice.
- Assess individual strengths and weaknesses and engage in self-reflection to improve emotional intelligence.
- Characterize how leaders develop a compelling vision that fosters and sustains shared commitment to organizational goals.
- Lead team activities that demonstrate collaborative group effort and effective group processes, including the ability to hold team members accountable individually and collectively.
Communication and Relationships
- Write, speak and present in a clear, logical, and grammatically correct manner.
- Establish, build, and sustain professional contacts for the purpose of building networks of people with similar goals and interests.
- Work effectively with others and respect their differences in culture, race, gender, age, and experience.
Management and Strategy
- Compare the internal and external factors (e.g., business, demographic, cultural, political, and that influence decisions and develop strategies that consider these factors to improve making for an organization.
- Explain best practices in human resource management to enhance individual and organizational performance, sustain workforce development, and motivate staff to achieve organizational objectives.
- Evaluate the formal and informal decision-making structures and power relationships in organizations, including the ability to identify key decision-makers and the individuals who can influence them.
- Explain the purpose and functions of healthcare administrative and clinical information and how decisions are made for adoption and implementation.
Measurement and Analysis
- Explain basic healthcare financial management, including budgeting, reporting, forecasting, revenue cycle and current accounts management.
- Apply healthcare financial management tools to assess and improve an organization’s financial condition, operational performance, and capital planning for long-term financial viability.
- Evaluate clinical and organizational performance using statistical and operations management techniques and procedures.
- Apply health economic principles to the analysis of pricing, service demand, and risk.
- Demonstrate analytical thinking and a logical approach to problem solving.
Knowledge of the Healthcare Environment
- Assess the effect of laws, regulations and related health policy on providers, organizations, payers, and populations.
- Explain the principles of population health and how community health is assessed, evaluated and improved.